Not your average loyalty platform –
we’re your loyalty partner.
What makes us different?
At DBM, we tailor our loyalty programs to deliver experiences as unique as each customer, making sure they feel valued at every interaction. Our focus goes beyond mere points and perks—it's about forging lasting relationships through meaningful and personalized engagements.
Flexibility
We adapt to your brand’s unique needs, offering customizable rewards, personalized offers, and scalable program options to engage your customers effectively.
Reliability
Our platform is built for reliability, ensuring seamless, consistent performance to keep your customer engagement running smoothly at all times.
Responsiveness
Our dedicated team is always ready and available in real-time, providing swift, responsive support whenever you need it.
We’re in this together.
We create systems that seamlessly integrate with your existing ecosystem and grow alongside your brand. We’re with you every step of the way, not just another faceless platform.
BRAND
ECOSYSTEM
Analytics
POS
Email Marketing
SMS/MMS
Social
Creative
Technology
Personalized, targeted messages on the channels that matter most.
Data-Driven Insights for Deeper Connections
Empowering loyalty strategies with AI and data analytics to anticipate customer needs, tailor experiences, and cultivate meaningful, long-term connections
Loyalty That Follows Your Customers
Effortless loyalty experiences across all touchpoints, keeping customers connected whether they’re online, in-store, or on mobile.
Lifecycle-Centered Loyalty
Loyalty campaigns that adapt to each customer’s journey, offering personalized rewards and timely re-engagement at every stage.
Case Studies: Building Loyalty, Driving Growth
A LOYALTY PROGRAM EXPERIENCE THAT RAISES THE BAR
With BJ’s Restaurants’ requests to craft a heartier loyalty program, we brewed a solution that would foster full-bodied engagement.
View Case Study
THE EXPRESS LANE TO LOYALTY
As Albertsons scanned their aisles for a revenue boost, we added a personalized loyalty strategy to the list.
View Case Study
Savoring the PERKS with EVERY BITE
As Red Robin served up crave-worthy burgers, we built a loyalty program that kept guests coming back for more.
View Case Study
Designed for Loyalty, Made to Last
Leveraging insights and timing, we crafted a personalized, targeted campaign to drive lasting connections and engagement.
View Case Study
Earn Loyalty Points in Every Aisle
A scalable loyalty app for Stew Leonard’s that boosted member adoption and engagement with daily deals, surprise perks, and personalized offers.
View Case StudyBuilding success through partnerships.
Our clients’ success is our top priority. By working closely together, we create tailored solutions that drive real results, foster loyalty, and build lasting connections with their customers.
Kevin Mayer
Chief Marketing Officer
Team DBM – you crushed it again! From launching our new Loyalty Program to flawlessly rolling out the new points program four weeks early—you delivered big. Thanks for being a true partner. We’re fired up to keep the momentum going and level up our marketing!
Jyoti Lynch
Chief Technology Officer
Huge thanks to Kurt and the DBM team! Kevin and I are thrilled about our first CDP at Red Robin and truly appreciate your partnership. The collaboration was fantastic, and my team’s feedback has been amazing. Excited for what’s ahead!
Brian Karkower
EVP, Chief information officer
Huge thanks for the incredible team that delivered on the loyalty project! Their expertise, energy, and execution made for a smooth (and early!) launch. We’re grateful—and ready to take loyalty to the next level for our customers!
Experience the power of personalized loyalty.
