{"id":434,"date":"2020-11-11T16:24:29","date_gmt":"2020-11-12T00:24:29","guid":{"rendered":"https:\/\/blog.dbmgroup.com\/?p=434"},"modified":"2022-03-10T00:50:46","modified_gmt":"2022-03-10T00:50:46","slug":"loyalty-crm","status":"publish","type":"post","link":"https:\/\/www.dbmgroup.com\/loyalty-crm\/","title":{"rendered":"Loyalty &amp; CRM Video"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignnone size-large wp-image-437\" src=\"https:\/\/blog.dbmgroup.com\/wp-content\/uploads\/2020\/11\/Loyalty-1024x576.jpg\" alt=\"A women on the grocery store, scrolling through her phone. The title Loyalty &amp; CRM displays across the screen\" width=\"1024\" height=\"576\" \/><\/p>\n<p>An effective <a href=\"https:\/\/blog.dbmgroup.com\/loyalty-programs\/\">loyalty program<\/a> not only drives increased engagement, but can also be used as an acquisition tool to find new customers and additional revenue. So, what does it take to build a successful loyalty program?<\/p>\n<p>By understanding the needs and wants of your customers through <a href=\"https:\/\/blog.dbmgroup.com\/winning-customers-with-crm\/\">CRM<\/a>, segmenting, targeted messaging, and compelling offers based on specific behaviors, you can boost customer engagement, build trust, and ultimately win their loyalty.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>An effective loyalty program not only drives increased engagement, but can also be used as an acquisition tool to find new customers and additional revenue&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":1336,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[30,33,47,49,51,79,80,83],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Loyalty &amp; 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